From zero to 100,000 contacts a dayOur History
- A colleague offers to outsource his company’s Customer Service Department to our C.E.O. Danish Iqbal.
- 10 seats are rented at a friend’s call center in Islamabad.
- Mindbridge is formed; the project begins.
- What started as 1 project with 10 seats expands to 3 projects with 50 seats at the rented location.
Mindbridge forms and officially moves to its own building in Lahore.
- The facility is 30,000 square feet of company owned space.
- Mindbridge designs and operates its own facility.
- Mindbridge expands business to 3 continents and starts servicing clients in Europe, the US, and Asia.
- Mindbridge manages over 1.5 million contacts per month; servicing customers in 5 continents and over 20 countries.
- Mindbridge wins the largest customer service outsourcing RFP of Pakistan and establishes itself as the leading outsourcing company in the country.
- Mindbridge builds a new state-of-the art facility to house 2,000 team members - the largest in the country.
- Mindbridge offers its employees special scholarships for continuing their education.
- Mindbridge offers its employees special health services.
- Mindbridge will be equal in size to the next 10 companies combined!
- We are constantly developing new creative ideas and solutions.
- The sky's the limit as we cover the globe!