We are the world’s most cost-effective English language-based outsourcing company. We manage customer care services and back office processes for global leaders in the domain of technical support, banking, telecom, transportation, and retail. We ensure client satisfaction through world-class human resource, strong management focus, dedicated business units, and a strong financial platform. We are the industry leader in our country. We have over 3,000 people in our team.
We enable customers to concentrate on their core business by outsourcing their marketing and customer-centric support services. Years of relevant industry experience coupled with our strength in recruitment and management of professionals enable us to handle time critical challenges, while maintaining strict confidentiality of information. These qualities not only enable us to exceed our customers’ expectations, but also provide their clients with an enhanced quality service experience. At Mindbridge, we pride ourselves on our process efficiencies and quality conscious philosophy, which have enabled us to multiply accounts on a regular basis.
Mindbridge has the ability to respond to any type of contact that a customer may choose to come through at any time they would like to.
Our Voice Platform boasts 99.99 percent up time with the highest voice quality available in the industry.
We have the strong ability to recruit, train, and retain resources which excel in grammar and spelling, and to process emails successfully.
Live online chat can be one of the most compelling tools you can use in building customer relationships.