We are the world’s most cost-effective English language-based outsourcing company and specialize in the management of customer care services and back office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, a comprehensive financial platform, and a team of over 3,000 people, we ensure client satisfaction and continue to solidify ourselves as the industry leader in our country.
Our services enable customers to concentrate on their core business by outsourcing their marketing and customer-centric support services, and with years of relevant industry experience, coupled with our strength in recruitment and management of professionals, we're able to handle time critical challenges, while maintaining strict confidentiality of information. These qualities not only allow us to exceed our customers’ expectations, but also provide their clients with an enhanced quality of service experience. At Mindbridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have both lead to a continuous and growing engagement with industry leading enterprises across the globe.
Mindbridge has the ability to respond to any type of contact that a customer may choose to come through at any time they would like to.
Our Voice Platform boasts 99.99 percent up time with the highest voice quality available in the industry.
We have the strong ability to recruit, train, and retain resources which excel in grammar and spelling, and to process emails successfully.
Live online chat can be one of the most compelling tools you can use in building customer relationships.