We are the pioneers and industry leaders in our country. Our team consists of the most experienced talent in the industry because, we were there when it all began; when call centers were born in Pakistan. Most of our core team members have been with the company since its inception.
We recognize that human resource is the key to our success and the success of our customers. It is the single most important ingredient that enables us to meet our targets. To ensure our goals are met, our leadership has made it our organizations mission to attract the best possible talent in the field and then make them even better. We train our resources at the Mindbridge University in all the key areas of outsourcing and provide certification to them that confirms their knowledge and skills. We use internationally recognized education tools to reach global best practice KPIs.
Knowledge and experience are easy to manage for us, but where we excel the most is being able to attract and then select the most suitable candidates for the demanding world of outsourcing. What this has done is that it has put all the country’s best talent, experience, and passion in one place and has created a team that is now moving on its own momentum towards the goal of providing the best customer service in the world.